We currently ship our product with the required runtime files for generating and viewing Crystal Reports 8.5 on a Windows platform. These reports are called from an application which is developed in Delphi. One of our clients has recently installed our product on XP machine with sp2. Reports are getting executed and can see the preview but in the preview/print there is no data. Only can see the structure of the report, I mean all the hard coded stuff on the report but it is not fetching data from database.
Reports use ODBC to connect to database. Connection to database if fine.
BTW: It works fine on all the other machines with OS Win2k or XP. It seems this is issue is specific to machine.
What could be the cause, I am suspecting on the same machine there might be another application which is using Crystal Reports which are developed in the higher version of CR. MY question is if I forced register CR 8.5 run time files, will the reports work? and how to forced register .dlls?
Your help is greatly appreciated.
Thanks,
ktuser.If your reports were designed in lower versions than that of the reports the dlls of older version should be registered. When making Setup files, add all the required dlls so that when you install the application they will be registered
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